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Email correspondence with students and people outside of NIC can be a challenge as replies or email with sharing links can often get snagged by the quarantine. This can be mitigated by:
1) Encouraging students to use their NIC account to send mail to you
2) Glance at any quarantine notifications you're sent to spot any false positives
3) Check your quarantine online if you're expecting any email (https://security.microsoft.com/quarantine)