Knowledge Base

Categories (7)

Computers, Phones and Printing

This is the top category for SD KDs

Accounts and Access

Information regarding on-boarding new employees and access to NIC applications including myNIC and Colleague

General Information

This category will include information relying to miscellaneous topics.

Office of the Registrar

Request services and support related to student records, admissions, registration, student billing, grades etc.

Teaching, Learning, and Classroom Support

Knowledge articles based on services and support related to supporting instructors with teaching, learning and technologies.

Teaching, Learning, and Classroom Support

This category will contain all KB articles related to classroom technology solutions both for IT and staff/students.