Service Catalog

Categories (9)

Accounts and Access

Request access to NIC resources and systems. Service requests related to physical access to college facilities (e.g classrooms, offices etc.) as well as information systems (e.g. new user accounts, Colleague, myNIC, S: drives etc.).

Applications and Infrastructure

Request services related to NIC's enterprise software applications and network infrastructure services (e.g. Colleague, myNIC, network shared and personal drives, OneDrive, SharePoint etc.).

Computers, Phones, and Printing

Request services related to desktop/laptop computers, telephones, printers and general devices.

Email, Calendar, and Messaging

Support for Outlook email and calendaring, Teams instant messaging, and related Exchange services (e.g. distribution lists, resource calendars, shared mailboxes etc.).

Facilities, Safety and Security

Request Facilities services including office moves, facilities bookings, and report outages, safety or security concerns.

Marketing and Future Students

Looking to promote an event, program or initiative? We develop marketing strategies to connect you with your target audience through digital and traditional channels, including nic.bc.ca, social media, paid advertising, campus digital signage, printed material, promotional items and more. Visit us on myNIC for brand resources, guidelines and self-serve templates.

Student Records Office

Request services and support related to student records, admissions, registration, student billing, grades etc.

Teaching, Learning, and Classroom Support

Services and support related to teaching and learning including teaching and learning (e.g., lesson, course, program, teaching and learning strategies, assessment, web tools, student feedback), course and program development and renewal (e.g., new course development, program review, surveys for program review etc.), digital learning environments (e.g., Blackboard Learn, Brightspace), learning technology platforms (e.g., Kaltura, BlueJeans etc.), classroom resources (e.g., physical and technology-related) and computer labs.

Government Advocacy & Internal Communications

Request support with internal communications, media releases, government advocacy and strategic planning.