Service Catalog

Categories (10)

Accounts and Access

Request access to NIC resources and systems. Service requests related to new user accounts, Colleague, myNIC, S: drives etc.

Applications and Infrastructure

Request services related to NIC's enterprise software applications and network infrastructure services (e.g. Colleague, myNIC, network shared and personal drives, OneDrive, SharePoint etc.).

Computers, Phones, and Printers

Request services related to desktop/laptop computers, telephones, printers and general devices.

Email, Calendar, and Messaging

Support for Outlook email and calendaring, Teams instant messaging, and related Exchange services (e.g. distribution lists, resource calendars, shared mailboxes etc.).

Facilities, Safety and Security

Request Facilities services including office moves, facilities bookings, and report outages, safety or security concerns.

Marketing, Website and Printing

Looking to promote an event, program or initiative? We develop marketing strategies to connect you with your target audience through digital and traditional channels, including nic.bc.ca, social media, paid advertising, campus digital signage, printed material, promotional items and more. Visit us on myNIC for brand resources, guidelines and self-serve templates.

Office of the Registrar

Request services and support related to student records, admissions, registration, student billing, grades etc.

Teaching, Learning, Ed Tech and Classroom Support

Services and support related to supporting instructors with teaching, learning and educational technologies (e.g., Brightspace, Kaltura Video, Kaltura Virtual Classroom, etc.).

Communications, Community and Public Affairs

Do you have an engaging story idea you want to share? Looking for ways to connect with NIC’s community? Need a dynamic new poster design? The Community and Public Affairs team is here to support you by collaborating on internal communication, external storytelling, creative design, meaningful advocacy and community engagement.

Human Resources and Payroll

Request support from the HR (Human Resources) or Payroll department.