Popular Services

Need additional help or to request something you cannot find in the service catalog? Use this form to submit a ticket and someone will address it.


Need additional help or to request something you cannot find in the Applications and Infrastructure service catalog? Use this form to submit a ticket and someone will address it.


Request technical support for NIC computing devices or peripherals or request equipment based on new requirements.


Technical support for NIC's email and calendaring services (Exchange/Outlook).


Submit a timesheet to the Payroll department


Request support from the HR (Human Resources) department


Request for assistance and membership updates for Teams or SharePoint and request additions or changes to myNIC related resources.


Request access/change for employee IT resources


Request technical support related to the Colleague ERP system.


Submit a new EAR to Human Resources to begin the Employee Appointment Process
-> PLEASE NOTE if you are submitting an AMENDED EAR, this must be attached to the original service ticket. Do not create a new service desk ticket for amendments.


Request access to buildings, classrooms, offices or other areas


Submit an approved Remote Work Program Application and required forms


Request janitorial services or report any issues


Request help with office moves or moving furniture/equipment around in your office or other areas


Request support from the Payroll department


Report any building maintenance or repair to any office or classroom furniture


Request Colleague access, as approved by Student, Finance or HR


Request content updates and corrections for the nic.bc.ca and foundation.nic.bc.ca websites.


Faculty can request registration information regarding a student or program


Technical support for office and cell phones.


Submit a Professional Development Request for Faculty, Staff Tuition Waivers, and Faculty, Staff Professional Development Requests including, Career Development and Service Improvement Funding Applications


Submit any printing requests for NIC Print Shop


Request for course textbook / materials to be sold in the NIC Bookstores.


Request room bookings. Book sound equipment, the use of the van and NIC branded tents.
Request help with event setup. Book portable video-conferencing carts in CV.


Supervisors approve and submit banked overtime or time off in lieu of holiday on behalf of a CUPE employee