Popular Services
Need additional help or to request something you cannot find in the service catalog? Use this form to submit a ticket and someone will address it.
Request support from the HR (Human Resources) department
Request technical support for NIC computing devices or peripherals or request equipment based on new requirements.
Need additional help or to request something you cannot find in the Facilities service catalog? Use this form to submit a ticket and someone will address it.
Request for assistance and membership updates for Teams or SharePoint and request additions or changes to myNIC related resources.
Can’t find what you are looking for? Tell us about your request and we’ll be in touch.
Need additional help or to request something you cannot find in the Applications and Infrastructure service catalog? Use this form to submit a ticket and someone will address it.
Report any building maintenance or repair to any office or classroom furniture
Submit a new EAR to Human Resources to begin the Employee Appointment Process
-> PLEASE NOTE if you are submitting an AMENDED EAR, this must be attached to the original service ticket. Do not create a new service desk ticket for amendments.
Request access to buildings, classrooms, offices or other areas
Submit a Continuing Education / Student Contract to the Payroll department
Technical support for NIC's email and calendaring services (Exchange/Outlook).
Submit any printing requests to the NIC Print Shop.
Request a room booking for the Comox Valley or Campbell River Indigenous Gathering Spaces qatᶿɛnxʷɛgəs or Q̓ə pix ʔidaʔas.
Request room bookings. Book sound equipment, the use of the van and NIC branded tents.
Request help with event setup. Book portable video-conferencing carts in CV.
Submit a timesheet for hours worked and overtime worked to be paid
Request support related to the tools, functions, and operation of Brightspace, Kaltura Video or Kaltura Virtual Classroom.
Request technical support related to the Colleague ERP system.
Need additional help or to request something you cannot find in the Student Records Office service catalog? Use this form to submit a ticket and someone will address it.
Request help with office moves or moving furniture/equipment around in your office or other areas
Request technical support for the Perceptive Content (aka ImageNow) system.
Report any issues relating to employee safety or building and grounds hazards