Popular Services

Need additional help or to request something you cannot find in the service catalog? Use this form to submit a ticket and someone will address it.


Request support from the HR (Human Resources) department


Need additional help or to request something you cannot find in the Applications and Infrastructure service catalog? Use this form to submit a ticket and someone will address it.


Submit a new EAR to Human Resources to begin the Employee Appointment Process
-> PLEASE NOTE if you are submitting an AMENDED EAR, this must be attached to the original service ticket. Do not create a new service desk ticket for amendments.


Request for assistance and membership updates for Teams or SharePoint and request additions or changes to myNIC related resources.


Request access to buildings, classrooms, offices or other areas


Request support related to the tools, functions, and operation of Brightspace, Kaltura Video or Kaltura Virtual Classroom.


Need additional help or to request something you cannot find in the Facilities service catalog? Use this form to submit a ticket and someone will address it.


Request technical support for NIC computing devices or peripherals or request equipment based on new requirements.


Technical support for NIC's email and calendaring services (Exchange/Outlook).


Submit a timesheet for hours worked and overtime worked to be paid


Can’t find what you are looking for? Tell us about your request and we’ll be in touch.


Submit any printing requests to the NIC Print Shop.


Request a room booking for the Comox Valley or Campbell River Indigenous Gathering Spaces qatᶿɛnxʷɛgəs or Q̓ə pix ʔidaʔas.


Printer problems and service requests


Request support from the Payroll department


Report any building maintenance or repair to any office or classroom furniture


Request janitorial services or report any issues


Request room bookings. Book sound equipment, the use of the van and NIC branded tents.
Request help with event setup. Book portable video-conferencing carts in CV.


Request help with office moves or moving furniture/equipment around in your office or other areas


Submit a Continuing Education / Student Contract to the Payroll department


Request technical support related to the Colleague ERP system.


This is for reporting any issues/bugs or corrections for the new site that you may come across


Request access/change for employee IT resources


Submit a Professional Development Request for Faculty, Staff Tuition Waivers, and Faculty, Staff Professional Development Requests including, Career Development and Service Improvement Funding Applications