Popular Services

Need additional help or to request something you cannot find in the service catalog? Use this form to submit a ticket and someone will address it.


Request support from the Payroll department


Request support from the HR (Human Resources) department


Submit a timesheet for hours worked and overtime worked to be paid


Need additional help or to request something you cannot find in the Facilities service catalog? Use this form to submit a ticket and someone will address it.


Need additional help or to request something you cannot find in the Applications and Infrastructure service catalog? Use this form to submit a ticket and someone will address it.


Request access to buildings, classrooms, offices or other areas


Request for assistance and membership updates for Teams or SharePoint and request additions or changes to myNIC related resources.


Submit any printing requests to the NIC Print Shop.


Request technical support for NIC computing devices or peripherals or request equipment based on new requirements.


Technical support for NIC's email and calendaring services (Exchange/Outlook).


Can’t find what you are looking for? Tell us about your request and we’ll be in touch.


Request a room booking for the Comox Valley or Campbell River Indigenous Gathering Spaces qatᶿɛnxʷɛgəs or Q̓ə pix ʔidaʔas.


Request technical support related to the Colleague ERP system.


Request access/change for employee IT resources


Do you have information you want to share with NIC employees? Reach out on how best to connect, such as all-user emails, the weekly wrap-up, newsletters, portal posts and other communication channels.


Report any building maintenance or repair to any office or classroom furniture


Printer problems and service requests


Request room bookings. Book sound equipment, the use of the van and NIC branded tents.
Request help with event setup. Book portable video-conferencing carts in CV.


Submit a Professional Development Request for Faculty, Staff Tuition Waivers, and Faculty, Staff Professional Development Requests including, Career Development and Service Improvement Funding Applications


Faculty can request registration information regarding a student or program


Financial information relating to students or programs


Technical and development support for Reporting Services.


Submit a new EAR to Human Resources to begin the Employee Appointment Process
-> PLEASE NOTE if you are submitting an AMENDED EAR, this must be attached to the original service ticket. Do not create a new service desk ticket for amendments.


Report any issues relating to employee safety or building and grounds hazards