Popular Services
Need additional help or to request something you cannot find in the service catalog? Use this form to submit a ticket and someone will address it.
This is for reporting any issues/bugs or corrections for the new site that you may come across
Technical support for NIC's email and calendaring services (Exchange/Outlook).
Request technical support for NIC computing devices or peripherals or request equipment based on new requirements.
Request support from the HR (Human Resources) department
Need additional help or to request something you cannot find in the Facilities service catalog? Use this form to submit a ticket and someone will address it.
Request technical support related to the Colleague ERP system.
Submit a timesheet for hours worked and overtime worked to be paid
Request access to buildings, classrooms, offices or other areas
Request for assistance and membership updates for Teams or SharePoint and request additions or changes to myNIC related resources.
Can’t find what you are looking for? Tell us about your request and we’ll be in touch.
Supervisors approve and submit banked overtime or time off in lieu of holiday on behalf of a CUPE employee
Request room bookings. Book sound equipment, the use of the van and NIC branded tents.
Request help with event setup. Book portable video-conferencing carts in CV.
Submit any printing requests to the NIC Print Shop.
Need additional help or to request something you cannot find in the Applications and Infrastructure service catalog? Use this form to submit a ticket and someone will address it.
Submit a new EAR to Human Resources to begin the Employee Appointment Process
-> PLEASE NOTE if you are submitting an AMENDED EAR, this must be attached to the original service ticket. Do not create a new service desk ticket for amendments.
Request support related to the tools, functions, and operation of Brightspace, Kaltura Video or Kaltura Virtual Classroom.
Request marketing support on NIC’s social media channels, with print promotional materials, advertising or on the NIC website.
Please note: approval from your Dean, Director or Supervisor is now required to submit a marketing service request.
Submit a Professional Development Request for Faculty, Staff Tuition Waivers, and Faculty, Staff Professional Development Requests including, Career Development and Service Improvement Funding Applications
Request help with office moves or moving furniture/equipment around in your office or other areas
Request Colleague access, as approved by Student, Finance or HR
Technical and development support for Reporting Services.