Popular Services
Need additional help or to request something you cannot find in the service catalog? Use this form to submit a ticket and someone will address it.
Need additional help or to request something you cannot find in the Applications and Infrastructure service catalog? Use this form to submit a ticket and someone will address it.
Request technical support related to the Colleague ERP system.
Request content updates and corrections for the nic.bc.ca and foundation.nic.bc.ca websites.
Request support from the HR (Human Resources) department
Request for assistance and membership updates for Teams or SharePoint and request additions or changes to myNIC related resources.
Request technical support for NIC computing devices or peripherals or request equipment based on new requirements.
Submit a new EAR to Human Resources to begin the Employee Appointment Process
-> PLEASE NOTE if you are submitting an AMENDED EAR, this must be attached to the original service ticket. Do not create a new service desk ticket for amendments.
Request access to buildings, classrooms, offices or other areas
Report any building maintenance or repair to any office or classroom furniture
Request room bookings. Book sound equipment, the use of the van and NIC branded tents.
Request help with event setup. Book portable video-conferencing carts in CV.
Supervisors approve and submit banked overtime or time off in lieu of holiday on behalf of a CUPE employee
Can’t find what you are looking for? Tell us about your request and we’ll be in touch.
Submit a Professional Development Request for Faculty, Staff Tuition Waivers, and Faculty, Staff Professional Development Requests including, Career Development and Service Improvement Funding Applications
Request help with office moves or moving furniture/equipment around in your office or other areas
Request for course textbook / materials to be sold in the NIC Bookstores.
Technical support for NIC's email and calendaring services (Exchange/Outlook).
Request marketing support on NIC’s social media channels, with print promotional materials, advertising or on the NIC website.
Brightspace and Kaltura only: requiring access to current or archived courses, missing courses or incorrect classlist, account and password issues, video upload / download issues, tool or feature not working, etc. – but for anything about how to use Brightspace, Kaltura or how a tool functions please use first item titled Pedagogy and Learning Technologies