Need additional help or to request something you cannot find in the service catalog? Use this form to submit a ticket and someone will address it.
Request content updates and corrections for the nic.bc.ca and foundation.nic.bc.ca websites.
Request technical support for NIC computing devices or peripherals or request equipment based on new requirements.
Technical support for NIC's email and calendaring services (Exchange/Outlook).
Printer problems and service requests
Request room bookings. Book sound equipment, the use of the van and NIC branded tents. Request help with event setup.
Faculty can request registration information regarding a student or program
Request access to buildings, classrooms, offices or other areas
Report any building maintenance or repair to any office or classroom furniture
Need additional help or to request something you cannot find in the Applications and Infrastructure service catalog? Use this form to submit a ticket and someone will address it.
Financial information relating to students or programs
Technology supports and services related to Blackboard Learn or Brightspace such as login issues, locating your course, navigating the environment, features, tools and functions, learning how to use components, missing items or tools not functioning properly etc.
Request access/change for employee IT resources
Request technical support related to the Colleague ERP system.
Request Colleague access, as approved by Student, Finance or HR
Request help with office moves or moving furniture/equipment around in your office or other areas
Technical support for office and cell phones.
Request assistance with your login credentials.
Technology supports and services related to teaching and learning web conferencing (e.g., BlueJeans), video streaming and storage platforms (e.g., Kaltura), student feedback platform (e.g., Blue), OpenETC platforms (e.g., WordPress and Mattermost).
Request service for network infrastructure (wired ethernet, WiFi etc.) related needs or problems.
Need additional help or to request something you cannot find in the Student Records Office service catalog? Use this form to submit a ticket and someone will address it.
Request janitorial services or report any issues
Request marketing support on NIC’s social media channels, with print promotional materials, advertising or on the NIC website.
Can’t find what you are looking for? Tell us about your request and we’ll be in touch.
Update your existing photo and profile or submit details for a new profile.