Popular Services

Need additional help or to request something you cannot find in the service catalog? Use this form to submit a ticket and someone will address it.

Request access/change for employee IT resources

Technical support for NIC's email and calendaring services (Exchange/Outlook).

Request access to network drives (e.g. P: personal, S: shared etc.) or folders and files contained within.

Technology supports and services related to Blackboard Learn or Brightspace such as login issues, locating your course, navigating the environment, features, tools and functions, learning how to use components, missing items or tools not functioning properly etc.

Request access to buildings, classrooms, offices or other areas

Request technical support for NIC computing devices or peripherals or request equipment based on new requirements.

Printer problems and service requests

Need additional help or to request something you cannot find in the Applications and Infrastructure service catalog? Use this form to submit a ticket and someone will address it.

Request content updates and corrections for the nic.bc.ca and foundation.nic.bc.ca websites.

Request help with office moves or moving furniture/equipment around in your office or other areas

Request technical support related to the Colleague ERP system.

Financial information relating to students or programs

Technical support for office and cell phones.

Request service for network infrastructure (wired ethernet, WiFi etc.) related needs or problems.

Report any building maintenance or repair to any office or classroom furniture

WiFi access for guests to NIC. Please note: eduroam is available for non-NIC post-secondary students, faculty and staff.

Request marketing support on NIC’s social media channels, with print promotional materials, advertising or on the NIC website.

Request assistance with your login credentials.

Faculty can request registration information regarding a student or program

Request janitorial services or report any issues

Request access to myNIC resources.

Request assistance with the myNIC Portal.

Request room bookings. Book sound equipment, the use of the van and NIC branded tents. Request help with event setup.

The VPN service provides faculty and staff access to internal information resources and system when off-campus.