Popular Services
Need additional help or to request something you cannot find in the service catalog? Use this form to submit a ticket and someone will address it.
Request support from the HR (Human Resources) department
Request technical support for NIC computing devices or peripherals or request equipment based on new requirements.
Need additional help or to request something you cannot find in the Applications and Infrastructure service catalog? Use this form to submit a ticket and someone will address it.
Need additional help or to request something you cannot find in the Facilities service catalog? Use this form to submit a ticket and someone will address it.
Submit a timesheet for hours worked and overtime worked to be paid
Submit any printing requests to the NIC Print Shop.
Technical support for NIC's email and calendaring services (Exchange/Outlook).
Request for assistance and membership updates for Teams or SharePoint and request additions or changes to myNIC related resources.
Submit a new EAR to Human Resources to begin the Employee Appointment Process
-> PLEASE NOTE if you are submitting an AMENDED EAR, this must be attached to the original service ticket. Do not create a new service desk ticket for amendments.
Request access to buildings, classrooms, offices or other areas
Request support related to the tools, functions, and operation of Brightspace, Kaltura Video or Kaltura Virtual Classroom.
Can’t find what you are looking for? Tell us about your request and we’ll be in touch.
Report any building maintenance or repair to any office or classroom furniture
Request a room booking for the Comox Valley or Campbell River Indigenous Gathering Spaces qatᶿɛnxʷɛgəs or Q̓ə pix ʔidaʔas.
Request technical support related to the Colleague ERP system.
Request room bookings. Book sound equipment, the use of the van and NIC branded tents.
Request help with event setup. Book portable video-conferencing carts in CV.
Request help with office moves or moving furniture/equipment around in your office or other areas
Submit a Professional Development Request for Faculty, Staff Tuition Waivers, and Faculty, Staff Professional Development Requests including, Career Development and Service Improvement Funding Applications
Faculty can request registration information regarding a student or program
This is for reporting any issues/bugs or corrections for the new site that you may come across