Popular Services
Need additional help or to request something you cannot find in the service catalog? Use this form to submit a ticket and someone will address it.
Technical support for NIC's email and calendaring services (Exchange/Outlook).
Request for assistance and membership updates for Teams or SharePoint and request additions or changes to myNIC related resources.
Request support from the HR (Human Resources) department
Request technical support for NIC computing devices or peripherals or request equipment based on new requirements.
Submit any printing requests to the NIC Print Shop.
Need additional help or to request something you cannot find in the Facilities service catalog? Use this form to submit a ticket and someone will address it.
Submit a timesheet for hours worked and overtime worked to be paid
Request technical support related to the Colleague ERP system.
Request room bookings. Book sound equipment, the use of the van and NIC branded tents.
Request help with event setup. Book portable video-conferencing carts in CV.
Request access to buildings, classrooms, offices or other areas
This is for reporting any issues/bugs or corrections for the new site that you may come across
Need additional help or to request something you cannot find in the Applications and Infrastructure service catalog? Use this form to submit a ticket and someone will address it.
Report any building maintenance or repair to any office or classroom furniture
Request Colleague access, as approved by Student, Finance or HR
Technical and development support for Reporting Services.
Request help with office moves or moving furniture/equipment around in your office or other areas
Submit a new EAR to Human Resources to begin the Employee Appointment Process
-> PLEASE NOTE if you are submitting an AMENDED EAR, this must be attached to the original service ticket. Do not create a new service desk ticket for amendments.
Request support related to the tools, functions, and operation of Brightspace, Kaltura Video or Kaltura Virtual Classroom.
Request marketing support on NIC’s social media channels, with print promotional materials, advertising or on the NIC website.
Please note: approval from your Dean, Director or Supervisor is now required to submit a marketing service request.
Request service for network infrastructure (wired ethernet, WiFi etc.) related needs or problems.
Report any issues relating to employee safety or building and grounds hazards