Popular Services

Need additional help or to request something you cannot find in the service catalog? Use this form to submit a ticket and someone will address it.


Request for assistance and membership updates for Teams or SharePoint and request additions or changes to myNIC related resources.


Request support from the HR (Human Resources) department


Submit a timesheet for hours worked and overtime worked to be paid


Submit a Professional Development Request for Faculty, Staff Tuition Waivers, and Faculty, Staff Professional Development Requests including, Career Development and Service Improvement Funding Applications


Can’t find what you are looking for? Tell us about your request and we’ll be in touch.


Need additional help or to request something you cannot find in the Facilities service catalog? Use this form to submit a ticket and someone will address it.


Request support from the Payroll department


Request technical support for NIC computing devices or peripherals or request equipment based on new requirements.


Do you have information you want to share with NIC employees? Reach out on how best to connect, such as all-user emails, the weekly wrap-up, newsletters, portal posts and other communication channels.


Submit a new EAR to Human Resources to begin the Employee Appointment Process
-> PLEASE NOTE if you are submitting an AMENDED EAR, this must be attached to the original service ticket. Do not create a new service desk ticket for amendments.


Request technical support related to the Colleague ERP system.


Request access to buildings, classrooms, offices or other areas


Request for course textbook / materials to be sold in the NIC Bookstores.


Report any building maintenance or repair to any office or classroom furniture


Request room bookings. Book sound equipment, the use of the van and NIC branded tents.
Request help with event setup. Book portable video-conferencing carts in CV.


Request access/change for employee IT resources


Submit any printing requests to the NIC Print Shop.


Part-time CUPE employees use this service to submit time off in lieu of a statutory holiday.


Request marketing support on NIC’s social media channels, with print promotional materials, advertising or on the NIC website.
Please note: approval from your Dean, Director or Supervisor is now required to submit a marketing service request.


This is for reporting any issues/bugs or corrections for the new site that you may come across


Request support related to the tools, functions, and operation of Brightspace, Kaltura Video or Kaltura Virtual Classroom.


Technical support for NIC's email and calendaring services (Exchange/Outlook).


Printer problems and service requests


Identify a student who may be facing academic or other challenges and offer them timely and appropriate support and services.