Teaching, Learning, and Classroom Support

Services and support related to teaching and learning including teaching and learning (e.g., lesson, course, program, teaching and learning strategies, assessment, web tools, student feedback), course and program development and renewal (e.g., new course development, program review, surveys for program review etc.), digital learning environments (e.g., Blackboard Learn, Brightspace), learning technology platforms (e.g., Kaltura, BlueJeans etc.), classroom resources (e.g., physical and technology-related) and computer labs.

Services (7)

Teaching and Learning

Pedagogy supports and services related to designing and developing an assignment, assessment task, marking tool, lesson plan, course or program including teaching and learning strategies, student engagement and feedback methods, web tools etc.

Course and Program Development and Renewal

Curriculum development and program enhancement services related to new course or program development, program review phases, quality assurance activities, surveys for program review etc.

Digital Learning Environments

Technology supports and services related to Blackboard Learn or Brightspace such as login issues, locating your course, navigating the environment, features, tools and functions, learning how to use components, missing items or tools not functioning properly etc.

Learning Technology Platforms

Technology supports and services related to teaching and learning web conferencing (e.g., BlueJeans), video streaming and storage platforms (e.g., Kaltura), student feedback platform (e.g., Blue), OpenETC platforms (e.g., WordPress and Mattermost).

Classroom Resources

Supports and services related to campus classrooms in areas such as audio-visual (data projector, speakers, document cameras), computer technology (desktop or laptop computers, instructor station), furniture (e.g., chairs, tables, whiteboards, corkboards).

Computer Labs

Technology supports and services related to campus computer labs in areas such as software, fixing broken computers, access to programs, etc.

Teaching and Learning General Request

Need help or have a request about something you can’t find in the service catalog? Use this form to submit a ticket and someone will get in touch with you to follow up.