Pedagogy supports and services related to designing and developing an assignment, assessment task, marking tool, lesson plan, course or program including teaching and learning strategies, student engagement and feedback methods, web tools etc.
Curriculum development and program enhancement services related to new course or program development, program review phases, quality assurance activities, surveys for program review etc.
Technology supports and services related to Blackboard Learn or Brightspace such as login issues, locating your course, navigating the environment, features, tools and functions, learning how to use components, missing items or tools not functioning properly etc.
Technology supports and services related to teaching and learning web conferencing (e.g., BlueJeans), video streaming and storage platforms (e.g., Kaltura), student feedback platform (e.g., Blue), OpenETC platforms (e.g., WordPress and Mattermost).
Supports and services related to campus classrooms in areas such as audio-visual (data projector, speakers, document cameras), computer technology (desktop or laptop computers, instructor station), furniture (e.g., chairs, tables, whiteboards, corkboards).
Technology supports and services related to campus computer labs in areas such as software, fixing broken computers, access to programs, etc.
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