Learning Technologies Instructor Support: Brightspace, Kaltura, Kaltura Virtual Classroom and BlueJeans – how to use a tool, setting or feature, platform components to use for teaching and learning, cleaning files, keeping platform organized, best uses for student learning, etc.
Teaching and Learning / Pedagogy Instructor Support: how to design an assignment, assessment task, marking tool, lesson plan, course or program including teaching and learning strategies, student engagement and feedback methods, integrating learning technologies etc.
Curriculum development and program enhancement services related to new course or program development, program review phases, quality assurance activities, surveys for program review etc.
Request for course textbook / materials to be sold in the NIC Bookstores.
Brightspace and Kaltura only: requiring access to current or archived courses, missing courses or incorrect classlist, account and password issues, video upload / download issues, tool or feature not working, etc. – but for anything about how to use Brightspace, Kaltura or how a tool functions please use first item titled Pedagogy and Learning Technologies
Supports and services related to campus classrooms in areas such as audio-visual (data projector, speakers, document cameras), computer technology (desktop or laptop computers, instructor station), furniture (e.g., chairs, tables, whiteboards, corkboards).
Technology supports and services related to campus computer labs in areas such as software, fixing broken computers, access to programs, etc.
Need help or have a request about something you can’t find in the service catalog? Use this form to submit a ticket and someone will get in touch with you to follow up.