Need additional help or to request something you cannot find in the service catalog? Use this form to submit a ticket and someone will address it.
Request technical support for NIC computing devices or peripherals or request equipment based on new requirements.
Request access to buildings, classrooms, offices or other areas
Request marketing support on NIC’s social media channels, with print promotional materials, advertising or on the NIC website.
Technology supports and services related to Blackboard Learn or Brightspace such as login issues, locating your course, navigating the environment, features, tools and functions, learning how to use components, missing items or tools not functioning properly etc.
Technical support for NIC's email and calendaring services (Exchange/Outlook).
Report duplicate student records.
Request assistance with your login credentials.
Curriculum development and program enhancement services related to new course or program development, program review phases, quality assurance activities, surveys for program review etc.
Request Colleague access, as approved by Student, Finance or HR
WiFi access for guests to NIC. Please note: eduroam is available for non-NIC post-secondary students, faculty and staff.
Technical and development support for Reporting Services.
Request student admissions related service.
Ask for a slide on our interior digital displays to reach audiences on a single campus or across multiple campuses
Faculty can request registration information regarding a student or program
Technology supports and services related to teaching and learning web conferencing (e.g., BlueJeans), video streaming and storage platforms (e.g., Kaltura), student feedback platform (e.g., Blue), OpenETC platforms (e.g., WordPress and Mattermost).
Request content updates and corrections for the nic.bc.ca and foundation.nic.bc.ca websites.
Technical support for office and cell phones.
Printer problems and service requests
Request a service to promote a NIC program to raise awareness for targeted audience.
Request room bookings. Book sound equipment, the use of the van and NIC branded tents. Request help with event setup.
Request technical support related to the Colleague ERP system.
Report any building maintenance or repair to any office or classroom furniture
Can’t find what you are looking for? Tell us about your request and we’ll be in touch.
Request an all-users email, portal post or other communication to NIC employees