My Recently Visited Services
Submit a timesheet for hours worked and overtime worked to be paid
Request services and support to adjust or correct document types or scanned images in Perceptive Content (aka ImageNow).
Faculty can request registration information regarding a student or program
Request support from the HR (Human Resources) department
Identify a student who may be facing academic or other challenges and offer them timely and appropriate support and services.
Need additional help or to request something you cannot find in the service catalog? Use this form to submit a ticket and someone will address it.
Can’t find what you are looking for? Tell us about your request and we’ll be in touch.
Submit a Continuing Education / Student Contract to the Payroll department
Request support or materials for meetings, report creation, conferences involving government partners.
Report any building maintenance or repair to any office or classroom furniture
Book an appointment with an educational advisor to create an educational plan, or book a counselling appointment if you need additional support.
Submit a Professional Development Request for Faculty, Staff Tuition Waivers, and Faculty, Staff Professional Development Requests including, Career Development and Service Improvement Funding Applications
Submit a new EAR to Human Resources to begin the Employee Appointment Process
-> PLEASE NOTE if you are submitting an AMENDED EAR, this must be attached to the original service ticket. Do not create a new service desk ticket for amendments.
Request technical support for the Perceptive Content (aka ImageNow) system.
The VPN service provides faculty and staff access to internal information resources and system when off-campus.
Report any potential spam or phishing activities.
Request support related to the tools, functions, and operation of Brightspace, Kaltura Video or Kaltura Virtual Classroom.
Technical support for NIC's email and calendaring services (Exchange/Outlook).
Request for assistance and membership updates for Teams or SharePoint and request additions or changes to myNIC related resources.
WiFi access for guests to NIC. Please note: eduroam is available for non-NIC post-secondary students, faculty and staff.