My Recently Visited Services
Identify a student who may be facing academic or other challenges and offer them timely and appropriate support and services.
Request access to Perceptive Content (aka ImageNow) services.
Request for assistance and membership updates for Teams or SharePoint and request additions or changes to myNIC related resources.
Request a room booking for the Comox Valley or Campbell River Indigenous Gathering Spaces qatᶿɛnxʷɛgəs or Q̓ə pix ʔidaʔas.
Supervisors approve and submit banked overtime on behalf of a CUPE employee.
Request marketing support on NIC’s social media channels, with print promotional materials, advertising or on the NIC website.
Please note: approval from your Dean, Director or Supervisor is now required to submit a marketing service request.
Technical support for NIC's email and calendaring services (Exchange/Outlook).
Request room bookings. Book sound equipment, the use of the van and NIC branded tents.
Request help with event setup. Book portable video-conferencing carts in CV.
Request support related to the tools, functions, and operation of Brightspace, Kaltura Video or Kaltura Virtual Classroom.
Technical and development support for Reporting Services.
Request services and support to adjust or correct document types or scanned images in Perceptive Content (aka ImageNow).
Technical support for office and cell phones.
Request support from the HR (Human Resources) department
Submit a new EAR to Human Resources to begin the Employee Appointment Process
-> PLEASE NOTE if you are submitting an AMENDED EAR, this must be attached to the original service ticket. Do not create a new service desk ticket for amendments.
Submit any printing requests to the NIC Print Shop.
Need additional help or to request something you cannot find in the service catalog? Use this form to submit a ticket and someone will address it.
Supports and services related to campus classrooms in areas such as audio-visual (data projector, speakers, document cameras), computer technology (desktop or laptop computers, instructor station), furniture (e.g., chairs, tables, whiteboards, corkboards).
Submit a timesheet for hours worked and overtime worked to be paid