Service Catalog

Categories (10)

Accounts and Access

Request access to NIC resources and systems. Service requests related to new user accounts, Colleague, myNIC, S: drives etc.
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Applications and Infrastructure

Request services related to NIC's enterprise software applications and network infrastructure services (e.g. Colleague, myNIC, network shared and personal drives, OneDrive, SharePoint etc.).
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Computers, Phones, and Printers

Request services related to desktop/laptop computers, telephones, printers and general devices.
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Email, Calendar, and Messaging

Support for Outlook email and calendaring, Teams instant messaging, and related Exchange services (e.g. distribution lists, resource calendars, shared mailboxes etc.).
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Facilities, Safety and Security

Request Facilities services including office moves, facilities bookings, and report outages, safety or security concerns.
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Marketing, Website and Printing

Please be advised that Marketing service levels are temporarily reduced from February 26 to March 13 due to large-scale priority projects and website migration. Tickets submitted will be actioned in priority order. Standard service will resume after NIC Fest events in March. Thank you for your patience and understanding.
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Office of the Registrar

Request services and support related to student records, admissions, registration, student billing, grades etc.
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Teaching, Learning, Ed Tech and Classroom Support

Services and support related to supporting instructors with teaching, learning and educational technologies (e.g., Brightspace, Kaltura Video, Kaltura Virtual Classroom, etc.).
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Communications, Community and Public Affairs

Do you have an engaging story idea you want to share? Looking for ways to connect with NIC’s community? Need a dynamic new poster design? The Community and Public Affairs team is here to support you by collaborating on internal communication, external storytelling, creative design, meaningful advocacy and community engagement.
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Human Resources and Payroll

Request support from the HR (Human Resources) or Payroll department.
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